We value your input

See the results from our Annual Customer Satisfaction Survey, and how your input is used to help us better serve our communities. We want you to be part of our process for shaping the future of our organization and how we direct services.

( Community Input Survey )

( Annual Customer Satisfaction Survey Results. )

( Customer Complaint Form )

( Notice of Nondiscrimination )

 

Return Requested Documentation

The links provided below are for returning requested information only. General inquiries must be made via telephone by calling 870.802.7100.

( CSBG Documentation )

( HEAP Documentation )

( Weatherization Documentation )

 

2025 Strategic Plan SWOT Analysis Forms

Over the next several months, Crowley’s Ridge Development Council, Inc. (CRDC) will be engaging in Strategic Planning to help shape the direction of our agency for the next three years. This process is vital to ensuring we remain focused, effective, and responsive to the needs of those we serve.
As part of this effort, we will be collecting feedback from our Team Members, Board of Directors, Volunteers, Clients, and Community Partners. Your input will play a critical role in guiding our decision-making and helping us identify the most meaningful paths forward.
You may ask, why is feedback so essential to our success?

1. It Informs Decision-Making by providing real-world insights that help refine programs, adjust services, and support data-informed decisions.
2. It Strengthens Community Relationships by inviting input from those we serve, building trust, and fostering collaboration.
3. It Encourages Continuous Improvement by identifying what’s working and what needs enhancement, promoting learning and growth.
4. It Demonstrates Accountability by showing funders, partners, and the public that CRDC listens, evaluates, and adapts.
5. It Fuels Innovation by bringing new ideas from those who experience our work firsthand.
6. It Builds a Culture of Engagement through inclusive processes that make stakeholders feel heard and connected to our mission.

CRDC has designed surveys for each of the key input providers referenced. Please select the appropriate survey that represents your relationship to CRDC.
Your perspective is not only welcomed—it is vital. We look forward to hearing from you and working together to shape a stronger, more impactful future for CRDC and the communities we serve.
Thank you in advance for your time and insight.
Sincerely, Jacob Bright, N.C.R.I.

( Board Member Strategic Planning Feedback Form )

( Staff Strategic Planning Feedback Form )

( Volunteer Feedback Form )

( Client Feedback Form )

( Partner Feedback Form )